The realities of choice

image

When you hear something you don’t believe, what do you do?

When you see something that contradicts what you hear and believe, what do you do?

When decisions are made that you don’t agree with, what do you do?

The result of the EU referendum debate, leaves those on all sides with this question – what do we do?

imageWhat’s been done cannot be undone – much as though we may wish it to be so.  All of the reports and media articles of people saying I didn’t realise what it would mean, do not change the outcome. Change is upon us.  Our choice is,  now what do we do to make this work?

I am fortunate to love and live with a senior Foreign Office diplomat. Over the past 10 years  I have struggled  hugely with him remaining in the FCO.  With my commercial mindset I  find it difficult to reconcile why he does not go out into the world of business and use his extensive experience, skills and knowledge of policy and economics in some of the largest trading regions of the world, to benefit us financially as a family.  If skills, experience and  knowledge are currency, his are eminently marketable.

But despite supporting him through a year off to do a Masters degree in Corporate Social Responsibility and a further year to then support his ailing parents and look after our son, he chose to return. I was baffled and resentful – this surely was the opportunity to move into corporateland?  To make money commensurate with his knowledge and experience.  To expand his experiences.  Why would he want to return to an ailing Foreign office  with budgets cut to the bone, people resources cut to the bare minimum, pay cuts over the past 10 years (not picked up in the media as populist press would have you believe the life of privilege and Ferrero Rocher chocolates)?  The reality is while the cost of living increases year on year, he has seen no pay rises since his promotion 8 years ago (and his take home pay now actually lower than it was then, as more money is taken out through frequent increases to pension contributions) little development (hardly any money for this either), and an increase in responsibility and accountability as roles that were senior Ambassador /Director level 10 years ago are re-graded to save further money.  Why on earth, is he still so loyal?  Why on earth does he stay?

His response?  Because he loves his job and his country.  It’s a vocation and a belief all wrapped up into one.  imageI have never claimed to understand this.  I have been irritated beyond belief that this is how he is built.

But today I am so grateful he is there. Today when as a country we are in turmoil, in disarray and division, it’s the vocational footsoldiers, those with the knowledge, skills and experience of how we work as a country, how we can work as a country in an uncertain future, who will support the emerging politicians and new burgeoning establishment,  in the months and years ahead.

And over the course of the next few days, weeks and months when the political punters, social commentators, print, digital and visual news media, the politicians, local councillors, bosses, colleagues,  friends, family and neighbours all pontificate and have their say, people like Craig will be tirelessly and diligently working long hours, quietly stressing about what more they can do to make the consequences of 24 June work for the electorate.

They deserve our support.  And our recognition.

Democracy hurts.  Choice of either/or will always create division. Friendships, beliefs and values are challenged.  But our personal choices, in these times of change,  fundamentally lie in our levels of  humanity.

Do we choose to love more or hate more?

Do we choose to get involved or observe?

Do we choose hope or fear?

image

 

 

 

 

 

 

The culture of our time.

This is a sombre week in the world of UK politics.  The murder of Jo Cox, a dynamic, vivacious woman of the world and Member of Parliament, has garnered a collective enquiry into the levels of belligerence and hateful speech that has characterised so much of the EU referendum debate. Did this contribute to her death?  No one knows.  But it gave pause to the rhetoric as people from all faiths, gender, colour, creed and political persuasion come together to celebrate her life and remind each other that the values of respect, tolerance and caring are essential to a thriving democracy.

It has me thinking about time and dealing with loss. Jo Cox leaves behind a husband and two young children.  A dear girlfriend who lost her husband to prostate cancer, leaving her with two twin boys under five, once shared that the pain never leaves with time.  It never gets any less.  All that happens is you learn to deal with it better.  Often time is not the healer that we hope for.  It just is.

Time. Rose Kennedy quote

In my  “Returning” post I shared some thoughts about cyclical time  versus linear time and our relationship to time.  Time and loss, and equally loss of time, are viewed from different perspectives dependent upon where you are born and raised. So much of our concepts of time are equally formed from habit and practice learned from our environment and relationships. Our attitude to time can also become a learned behaviour.

Many of my friends and colleagues know about “Laura time”, where I have placed relationships, activities and conversation ahead of punctuality.  So when I am with you, I am truly with you, in the moment with my full attention.  This is not helpful if you are the next person I plan to see.  If I can, I will tell you that I learned this habit in Africa; where waiting in State House to see President Museveni could take anything from 1-6 hours and required a decent book and lots of patience.  Craig laughs at me when I share this – as a senior diplomat, he’s never waited this long to see a Head of State.

Cultural differences towards time are often cited for breakdown in communications.  I recently had a conversation with a Head of HR in the Netherlands.  There were no pleasantries, no preamble, the conversation started straight at the specific point and went from there.   To the uninitiated this could have appeared rude, but I know that time is of importance in this culture and it’s not to be wasted on small talk.  Conversely when I worked in Egypt, the opposite was true and I learned to wait for my cue to talk about work.  Even for me, this seemed to take some considerable time.

I once went to Khartoum to train Shell Sudan staff in time management – a course loosely based on Stephen Coveys Seven Habits. Time. kaizad-irani-7-habits-of-highly-effective-people-smaller-version The course organiser had forgotten it was scheduled for the first days of Ramadan.  We were in +35 degree heat, attendees  had caffeine withdrawal symptoms, no one could sip water never mind eat, many asked for permission to lie on the floor and I was supposed to educate on a Western concept.  To better understand my attendee’s experiences and culture, beliefs and rituals, I decided to fast with them and its one of my everlasting memories, seeing the vibrant aliveness of these kind and generous people as we all celebrated and enjoyed Iftar together in the evening coolness. During those few days time took on a new meaning – it became the essence of substance, of endurance, of belief.  There was no clock involved, just the rising and setting of the sun. During this week, there were many life lessons; learning to adapt myself, my thinking and the course content while still achieving a good outcome.  And this was achieved by us working together,  tailoring and adapting time management concepts for the Sudanese.  The outcome became, practical and realistic rather than a great theory in a Western management handbook.

Students of culture use the terms monochronic and polychronic to describe differing cultural relationships to time. Richard Lewis is the academic who has studied this at length.  Business Insider did a great summary article on his findings.  To summarise further,  monochronic cultures consider time to be linear.  People are expected to do one thing at a time, and lateness or interruptions are not tolerated. Think about your interactions with Americans, Canadians or Northern Europeans – these nationalities tend to err towards being monochronic cultures. “Time is money”, days, hours and even minutes are scheduled and accounted for. Plans are detailed and costed. Time. Good graphicConversely,  polychronic or cyclical cultures  like to do multiple things at the same time.  They tend to view people and relationships as more important than tasks and time.  If you are from  this kind of culture, you will aim to build trust and  lifelong relationships. Being on time will depend on the  relationship, or status, rather than any stated task and objectives. My African friends and colleagues, Latin Americans, Southern Europeans all tend to be from polychronic cultures.

I have a lovely example of this.  I was on a judging  panel for the Ugandan employer of the year award.  This was a live televised event and in typical Ugandan style,  the presenters preamble was colourfully effusive and overly long. As the camera turned to us for the big announcement, one of my fellow judges heard his mobile phone ring.  To my amazement he did a half duck behind the table answered the call and carried on his conversation, which lasted most of the presentation! time. Hiding a call To be fair, he was senior in Celtel, one of the Ugandan mobile phone operators, so perhaps he was indirectly promoting the brand.  But it was a perfect example of a polychronic trait in action.

But it is possible to create a change in behaviour.  In change we often look at the systemic levers to see how this can best be done.  I once  facilitated  an ICL employee group in Harare, Zimbabwe.   I set up the first morning session by explaining that anyone who was late back to session had to entertain the group for the number of minutes they were late. After the first break, one male attendee found himself at the front of the room busting some moves to Dolly Partons D I V O R C E,  helpfully provided by the hotel tannoy system. We were all convulsed with hysterical laughter.  But no one was late for the rest of the week. Thus proving habits can be broken if the incentive is powerful enough!

So what can we learn from all of this?  Yes we are all different.  Our concepts of time are based as much on our cultural identity as our attitudes about what’s important  to us.  But just as we recognise these differences, we must also recognise our similarities.  We are all human beings, all trying to do our best to make our way, pay our bills, look after our loved ones, stay safe and healthy.

If only we would make the time to understand each other better before we act…

Time. Marie-Curie-Quote-Nothing-in-life-is-to-be-feared-it-is-only-to-be

Doing the Hokey Cokey


Hokey Cokey textIt’s Tuesday, the week is still young and already it’s emerging as one of these times where change seems to happen almost every minute.

Craig took off again today on yet another work jaunt.  This time he is off to Ukraine.kiev  For the first time, Roscoe pays attention to his destination and is full of questions – is it still at war?  Is it safe? What is he doing there?  Trying to have an informed discussion at breakfast is challenging, I’m not a ‘morning person’ and I don’t have satisfactory answers to any of his questions.  But I also notice I’m quietly trying to define the word ‘safe’.  What is safe?  To what extent is safety a good thing or does safety lead to complacency and indifference?

I look up the definition of “safe”  in the Oxford dictionary;

“Protected from or not exposed to danger or risk; not likely to be harmed or lost: Not likely to cause or lead to harm or injury; not involving danger or risk: Uninjured; with no harm done”.

This makes me think about work.  In the oil and gas industry staying vigilant, being safe, is a culture, a mantra, a creed and way of being that is drummed into you from day one.  It’s a strongly held belief that if you can engender a safety mindset, it will permeate into your social and home life and so acting safe becomes second nature no matter where you are or what you’re doing.

safety icons

It’s so true. Some personal examples include holding the handrail, rarely walking up and down escalators, looking for a lid for my hot coffee, never walking and looking at my phone and intervening when I feel safe to do so.  I’m more conscious when I’m doing naughty things, recognising the potential consequences and making my decisions based on risk and probability.

We know from recent attacks in Paris, Belgium and today, once more in Turkey,  that staying safe, being safe, is often not an option if you want to live life.  That by unfortunate quirk or circumstance, you may fall victim to events which cause life changing situations for you or your loved ones.  But staying small, indoors, hidden, fearful isn’t being safe, it’s allowing terrorists to infiltrate our thoughts and well being.

All of this uncertainty and insecurity affects confidence. Sterling is dropping in value. Investors are spooked. The markets are reacting to the pollsters predictions.  Yes, the EU referendum is dominating every news bulletin in the UK. Brexin and BrexitAt dinner with some girlfriends it’s a lively topic of discussion.  We agree that the politics of fear from both sides; dire economic consequences/too much immigration, don’t work for us.  I share my view that it is fundamentally a vote about belief and values.  The best way for me to decide is by being guided by my beliefs; on what I hold to be true formed by my history and experiences and my values and hopes for myself and future generations.  To make a decision based on any of the arguments being postulated in the news items, by people who have obvious personal motivations,  is potentially foolish, particularly when some of what is being said has so many holes we could evoke the curds of the Swiss! HE_swiss-cheese_s4x3_lead

Our discussion winds its way onto groups who are most likely to vote in, or out, and our conversation focuses on older voters, those who have lived though war and bloodshed, who have a strong sense of cultural identity,  are those more likely to vote out.  When safety wasn’t an option in this country, when bombs were going off, rationing was in (both in the 40’s and again in the 70’s under the Heath government) there was a strong sense of national identity, created though fear and loss and a greater sense of togetherness. Erosion of this identity, the desire for greater cultural homogeneity motivates the older voter.Britishness 1  Those of us who have never experienced, or only been lightly touched, by the impact of war,  or rationing, have less fear of losing our national identity . What does being British mean these days?  Are we not now the sum of our parts rather than the whole?  And true, when I asked around the table, “what nationality are you?” the answer is “I’m English”, or “I’m Irish” or in my case, “I’m Scots”.  To the question “where do you belong?” there was a more interesting response “Europe, but not continental Europe”.   Are we proud to be British anymore?  Or are we so impassioned by our smaller parts of the United Kingdom?  Perhaps we would rather associate ourselves with the much larger EU?  Maybe Gordon Brown was onto something when he spoke in 2007 about our national identity.   The full text of this speech is worth a read given our current political context.

Perhaps if we view the in/out debate through the prism of history, of safety, of identity and beliefs, it generates a more systemic perspective. Perhaps if we adapt to greater uncertainty, we will let go of the politics of fear and division.

One thing for sure, we are lucky that this is what we are focused on. It’s a big decision for us and for future generations.  But if I was Ukrainian, peeking into UK right now,  I’d be thinking “These people are so fortunate, they have nothing to complain about”.

Let’s not be complacent. Let’s not get confused by the rhetoric, scallywagging and scaremongering. Whatever we believe, we know our mark counts, British democracy works and, no matter what the outcome, we will still sleep safely in our beds.

vote_1563949b

Moving on

 

moving on leopard
I am struck by the change of mood and tone in the office this week. It’s coming towards the end of the voluntary redundancy period and details of the new organisation, potential opportunities and stark realities are now more in the public domain.   And this new information and knowledge strips hope bare.  The result is a more sombre mood, whispered conversations, quiet resignation and occasional bursts of anger and despair.

On the days that I go into the office, I make it my mission to smile, to be bright and cheerful.  It’s a colourful mask that I wear, snapped on as I step out of the car and it’s very firmly fixed as I tap my identity card Moving on. rainbowthrough the door barrier.  To wear it requires a mindset of curiousity “how can I make this better today?”  I am aware that my enthusiasm is not for all.  In some ways I am lucky to have missed the steady slow demise of these past few months; lucky to have learned new coping techniques for dealing with change outside of my control; lucky to know what’s important, what’s transient and what’s downright trivial in comparison.

But being forced to move on or even choosing to move on isn’t easy (although I do believe that having choice is harder than having something happen to you).  moving on. CaterpillerWhether its  company takeovers, redundancies, ending relationships, reviewing education options or even the current interminable  Brexit/Brexin debate in the UK, it all creates inevitable change. Our choice is how we choose to face this, how we move on, recognising that there are days when this is easier than others.  Let’s face it, even the more perfect souls have down days too.

I am not immune to reacting poorly to change.  I confess I’m finding it difficult to come to terms with all of my current physical inconsistencies.  The tongue that works some days and not others.  The shoulder which stubbornly refuses to move, the pain in the jaw which comes and goes and comes roaring back again, the lack of sensation  and ‘thick skin’ in the left hand side of my face and neck. Even the scars which are more visible now that the warmer weather is here.  Moving on from the physical effects of getting rid of my cancer is proving to be tricky and a positive mindset is often illusive.

As a result I’m a social hermit.  Given the amount of love and support I soaked up during treatment and its aftermath, it’s important to me to allow my tribe to move on with their lives and to not be one of those needy people, stuck in the grove of needing attention.  And this positive intention manifests itself in crazy ways. moving on. hiding in cave I avoid the phone. I don’t invite myself round for coffee or invite friends over for wine or gin and chat.  I’m conscious of people having to ask me to repeat what I’ve said.  The word ‘pardon’ or phrases like “excuse me”, “say again” or “I didn’t quite catch that” have taken on ridiculous proportions in my head. For someone who has much to say, it’s really frustrating that I can’t speak too long without jaw pain, tiredness and the inevitable slurring.  On days where I’m being kind to myself and more mindful, I remember that I’m learning to improve my listening, to use my NLP to look at the structure of the conversation, not the content.  But there are days where I beat myself hard, where I push to enunciate more, to exercise more, to say more, socialise more, be more ‘normal’.  And the price is a lack of energy, increased levels of pain, a heightened sense of self-consciousness and greater irritability and tiredness.

IMG_0393My desire to take action, to get over this, to move on, burns fierce-bright. My good days tease my down days with possibilities that achingly remain just out of reach.  I know I will get there, I just don’t know when.

When dealing with adversity our instinctive response is to fight, take flight or freeze.  Sometimes, standing in the moment, being rooted, is the best version of ourselves that we can be.

Moving on may not yet be the best option.

IMG_0525